What occurs after you launch a viral product? Jean Wu confronted this query after her firm Que raised over half 1,000,000 {dollars} via its Kickstarter launch.

The success of the model’s collapsible water bottle impressed Jean and co-founder Kevin Shen to streamline the enterprise. Since launch, the 2 have been specializing in optimizing their workflow processes utilizing an array of apps and providers.

Forward, Jean shares the 4 instruments she’s utilizing to simplify her workflow and the way they’ve allowed her to deal with rising the model.

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4 apps to enhance your workflow

After virality, Jean and Kevin employed instruments and providers to assist them optimize their enterprise operations and permit them the time to deal with progress methods. These are their suggestions.

1. ShipStation

Irrespective of the place you might be in your corporation journey, the primary instrument Jean recommends utilizing is ShipStation. This software program will assist you handle all of the totally different transport companions you’ll be working with to satisfy orders. “It’s superior, we’ve used it for eight years now. You may ship with a number of carriers like USPS, UPS, FedEx, and even DHL for worldwide packages,” Jean says.

Utilizing a platform like ShipStation is essential to reaching your prospects the place they’re. You shouldn’t spend your time stressing out about the way you’ll get your product into your prospects’ arms after going viral—as an alternative, deal with discovering a instrument like ShipStation that may manage the cargo course of for you. 

2. Zoho

After orders begin rolling in, Jean suggests discovering a software program to assist with accounting. “We use Zoho for bookkeeping and all our administrative issues: it’s an incredible all-in-one service, so you possibly can bill your buyer, do CRM (buyer relationship administration), and observe your stock,” Jean says.

Discovering a service like Zoho will assist you manage your whole administrative duties in a single place, so that you gained’t have to fret about forgetting an bill or misplacing an order type. Providers like Zoho can stop you from changing into too overwhelmed with the monetary elements of proudly owning a enterprise.

3. Bench

Bookkeeping is a fancy activity that requires multiple software program to good. “I extremely suggest Bench to maintain observe of your spending and earnings, so you could have a greater thought of how your corporation is working,” Jean says. 

Operating a enterprise requires steady work, and it’s straightforward to neglect to verify in along with your yearly earnings and reviews. On the finish of the 12 months, Bench creates a enterprise assertion, so you possibly can see an in depth report of your earnings or losses and transfer ahead with a transparent and concise plan for the price range within the new 12 months.

4. Gusto

Dealing with payroll for your whole workers is without doubt one of the hardest duties as a founder, and with a view to keep these relationships, it’s important to pay folks on time and with precision. “We use Gusto for payroll and human assets, and so they’re great,” Jean says. 

Spending the cash up entrance for a system that pays your workers precisely and in a well timed method is important for rising a enterprise after virality. With out the arduous work of devoted workers, your corporation gained’t make it.

“Essentially the most superb factor is all of those providers discuss to one another and work collectively. You need to use their APIs, and so they’re all built-in,” Jean says. Utilizing these instruments will assist you create a extra unified and agile system to assist your corporation function easily and effectively. Shopify’s App Retailer has a set of apps that combine straight along with your retailer, permitting you to handle your corporation wants multi function place.

To listen to extra in regards to the instruments and providers Jean’s staff is utilizing to develop the corporate and uncover how Que approaches product growth, take heed to the total Shopify Masters episode.