HomeE-commerceHow you can Stop Order Failures on AliExpress Attributable to CIS-Associated Accounts

How you can Stop Order Failures on AliExpress Attributable to CIS-Associated Accounts


In case you’re dealing with order failures on AliExpress, it might be as a result of your account being categorised as Russia-based by AliExpress. This classification can occur beneath sure situations and result in points in processing orders. Right here’s how one can keep away from it:

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1. CIS-Associated Account Triggers:

  • E-mail or Telephone Quantity: In case you registered your AliExpress account utilizing an e mail handle or telephone quantity from a CIS nation.
  • Ordering Historical past: In case you’ve positioned orders on the AliExpress Russia website.
  • Order Locations: In case you ceaselessly deal with orders destined for any CIS nation.
  • Different Indicators: Every other exercise that means a hyperlink to CIS international locations.

2. CIS Nations Embody:

  • Azerbaijan, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan, Ukraine.

3. Steps to Keep away from Points:

  • Use a Non-CIS-Associated Account: Guarantee your AliExpress account will not be related to any CIS international locations.
  • Create a New Account: If wanted, register a brand new AliExpress account that isn’t tied to the Russian website.
  • Reauthorize with DSers: After securing an appropriate account, reauthorize it with DSers to allow profitable order placement.

By following these steps, you may stop your AliExpress orders from failing as a result of CIS-related account points.



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