Subsequent we’ll ask about ache factors for this particular consumer journey stage. Consider it as a follow-up query. Let’s select personalized providers.

We’ll ask ChatGPT, “I wish to be taught extra about this particular motivation. What are the commonest ache factors for customers?” And once more, it can reply with an inventory of ache factors, and this checklist contains pet-friendly providers, well being considerations, desire for eco-friendly providers, and many others.

Once more, copy and paste this checklist of ache factors into your spreadsheet beneath Milestones.

Now now we have one journey stage, which is personalized providers, and an inventory of milestones that sit beneath that stage.

Subsequent, you will return and repeat this entire course of for your whole motivations and ache factors.

Full consumer journey in a spreadsheet

As soon as you’ve got executed that, you will have a full consumer journey in a spreadsheet, with phases and milestones.

If you wish to be taught extra about mapping this buyer journey to your web site, try my weblog submit, the place I present you step-by-step how to try this. The hyperlink is beneath:

5 steps to constructing a consumer journey map on your search engine optimization technique

You should utilize this as a primary step to information your content material technique and to fulfill your prospects the place they’re of their journey.

Thanks.

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